Effective Date: July 2026 · Version 2.0
By accessing inquister.com, submitting a project brief, or engaging Inquister Analytics as a research service provider, you agree to these Terms and our Privacy Policy. If accepting on behalf of a company, you warrant you have authority to bind that entity.
Inquister Analytics provides:
Services are defined in a project proposal or master service agreement. We reserve the right to decline any project brief that conflicts with our ethical standards or these Terms.
Clients must provide accurate target audience, quota requirements, estimated IR, survey length, and field timeline. We are not liable for failures from inaccurate specs.
Client warrants survey complies with all applicable laws; does not collect unnecessary PII; has required ethics/IRB approvals for healthcare or sensitive studies; and does not contain misleading or harmful content. We reserve the right to review and decline surveys.
Client may not re-sell raw respondent data; may not use data to identify or contact individual respondents for marketing; and may not use data in breach of applicable data protection law.
Per-project, typically CPI-based for sample or fixed fee for full-service. Confirmed in written proposal before activation. We reserve the right to revise pricing mid-project if actual IR or LOI materially deviates from client estimates.
50% deposit before activation for new clients; balance within 30 days of delivery; late payments accrue 1.5%/month.
If cancelled after fieldwork begins, client is invoiced for all work completed and respondent costs incurred.
QC-rejected records replaced at no charge until quota is met.
Client materials remain client property.
Inquister Analytics methodologies, QC frameworks, and proprietary tools remain Inquister Analytics' intellectual property.
On full payment, client receives a non-exclusive licence for internal business use. Inquister retains the right to use aggregate anonymised insights for internal improvement.
Both parties treat non-public information as confidential. This obligation survives 3 years post-engagement.
Both parties comply with applicable data protection law. A Data Processing Agreement will be executed before any processing of personal data on the client's behalf begins. Client warrants legal basis for any respondent data provided to Inquister Analytics.
Inquister warrants services delivered with reasonable care and skill and in compliance with applicable law.
No warranty that specific IR, response rate, or field timeline will be achieved (estimates are indicative, not guaranteed). No warranty that research findings will meet commercial objectives.
Total liability capped at fees paid for the specific project in the 12 months preceding the claim. No liability for indirect, consequential, or punitive damages. Nothing limits liability for fraud, negligence causing personal injury, or statutory rights.
Inquister Analytics will not provide services for:
Violations result in immediate project termination with no refund.
Either party may terminate on 14 days written notice for material breach not remedied. Inquister may terminate immediately for prohibited use, non-payment, or legal requirement.
Governed by Indian law. Disputes resolved by good-faith negotiation then binding arbitration under the Arbitration and Conciliation Act 1996, Mumbai seat, single arbitrator.
Entire agreement; severability; no waiver; no assignment without consent; force majeure.
Inquister Analytics
Email: business@inquister.com
Phone: +91 8788297537
Website: www.inquister.com