Privacy Policy

1. Introduction

Inquister Analytics ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to information we collect through:

• Our website (www.inquister.com)
• Our performance marketing and traffic generation services
• Email, telephone, and other communications with you
• Campaign management platforms and analytics tools

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an Account: Name, email address, company name, business address, phone number, job title
• Use Our Services: Campaign details, targeting preferences, payment information, marketing materials
• Contact Us: Contact form submissions, email correspondence, support requests
• Subscribe: Newsletter subscriptions, blog updates, marketing communications

2.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies

2.3 Campaign Performance Data

When delivering our services, we collect and process:

• Traffic source information and user behavior data
• Conversion events, click-through rates, and engagement metrics
• Campaign performance analytics and optimization data
• Survey responses and incentive program participation data
• Quality assurance and fraud detection data

2.4 Third-Party Information

We may receive information about you from:

• Business partners and affiliate networks
• Traffic sources and advertising platforms
• Data verification and fraud prevention services
• Public databases and commercially available sources

3. How We Use Your Information

3.1 Service Delivery

• Provide, operate, and maintain our services
• Process and manage campaigns
• Generate traffic and deliver conversions
• Provide analytics and performance reporting
• Optimize campaign performance

3.2 Business Operations

• Process payments and manage billing
• Communicate with you about services, updates, and offers
• Respond to inquiries and provide customer support
• Conduct research and development to improve services
• Analyze trends and user behavior for service optimization

3.3 Security and Compliance

• Detect, prevent, and address fraud and security issues
• Monitor and ensure traffic quality
• Comply with legal obligations and regulatory requirements
• Enforce our Terms of Service and other policies
• Protect our rights, property, and safety

3.4 Marketing and Communications

• Send newsletters, updates, and promotional materials (with consent)
• Personalize content and advertising
• Conduct surveys and gather feedback

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Contract Performance: Processing necessary to provide services you've requested
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

5.1 Service Providers

We share information with third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing and billing
• Analytics and performance tracking
• Customer support and communication tools
• Fraud detection and security services

5.2 Business Partners

We may share information with:

• Advertising platforms and networks where we run campaigns
• Traffic sources and publishers
• Affiliate networks and partners
• Survey platforms and reward networks

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5.4 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service
• Protect rights, property, or safety of Inquister Analytics, our users, or others
• Prevent fraud, security issues, or technical problems

5.5 Aggregated Data

We may share aggregated, anonymized data that does not identify you personally for industry analysis, benchmarking, or marketing purposes.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track campaign performance and deliver targeted advertising

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies

6.3 Third-Party Tracking

We use third-party analytics services including Google Analytics. These services may use cookies to collect information about your website usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements
• Support business operations and analytics

Campaign performance data is typically retained for 3-5 years for analysis and reporting purposes. Account information is retained while your account is active and for a reasonable period thereafter.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure data centers with physical access controls
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Incident response and breach notification procedures

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Data processing agreements with service providers
• Adherence to applicable data protection frameworks

10. Your Privacy Rights

10.1 General Rights

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Data Portability: Receive your data in a portable format
• Object: Object to certain processing activities
• Restrict: Request restriction of processing

10.2 GDPR Rights (EEA Users)

If you're in the EEA, you have additional rights under GDPR including:

• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right to object to processing based on legitimate interests

10.3 CCPA Rights (California Users)

California residents have rights under CCPA including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to deletion
• Right to non-discrimination

10.4 Marketing Communications

You can opt-out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at business@inquister.com
• Updating your account preferences

10.5 Exercising Your Rights

To exercise any of these rights, contact us at business@inquister.com. We will respond to verified requests within 30 days (or as required by applicable law).

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

12. Do Not Track Signals

Our website does not currently respond to "Do Not Track" (DNT) browser signals. We continue to monitor industry developments regarding DNT standards.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• In-platform notifications

Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Data Protection Officer

If you have questions about how we process your personal data or wish to exercise your rights, you may contact our Data Protection Officer at business@inquister.com.

17. Specific Regional Provisions

17.1 European Economic Area (EEA)

For EEA users, the data controller is Inquister Analytics. You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your data protection rights.

17.2 India

We comply with applicable Indian data protection laws including the Information Technology Act, 2000 and associated rules. Indian users have rights to access, correct, and request deletion of their personal information.

17.3 United States

We comply with applicable U.S. federal and state privacy laws including CCPA for California residents and other state-specific regulations.